Financial Assistance

Help with medical bills

You can seek medical bill assistance for care at OHSU or our OHSU Health partners, Hillsboro Medical Center and Adventist Health Portland.

If you can, it’s best to apply for financial assistance before you get care.

You can also apply:

  • Within 240 days (eight months) of getting the first bill for the care you want assistance for
  • Within 12 months of paying for that care

    Who qualifies for financial assistance

    If you qualify, you’ll get free or discounted care for up to 12 months. You can apply again if you need more care. If you apply and are turned down, you can appeal.

    We consider these factors in offering financial assistance: income, health insurance and type of care provided. 

    Before July 1, 2024, you may qualify for financial assistance if you live in Oregon or southern Washington. As of July 1, 2024, you may qualify if you live in any U.S. state.

    Income

    You may qualify for financial assistance if your family’s annual income is up to four times the federal poverty level.

    If your household income is:

    • Up to three times the poverty level: You qualify for free care.
    • Between three and four times the poverty level: You qualify for a 65% discount.

      Health insurance

      You may qualify for financial assistance if you don’t have insurance or have insurance that doesn’t fully cover your needs.

      We don’t offer financial assistance if you:

      • Have insurance and choose not to use it
      • Have insurance that doesn’t cover our services because your insurer doesn’t have a contract with us or doesn’t authorize our services

        Type of care

        You may qualify for financial assistance if you get:

        • Emergency care
        • Medically necessary care, or care that you need to keep your health from getting worse. This can include evaluation, diagnosis or treatment.

        Medically necessary care does not include:

          Medical assistance resources

          You may apply for financial assistance after going through screening for any medical assistance resources you may be able to use.

          Oregon

          Washington

          National

            Before you apply for financial assistance, you’ll need to register with OHSU and get screened. Please call 503-494-8505 to do so.

            Financial assistance instructions and application forms

            Start financial assistance application

            We may ask you for more information. 

            How to appeal

            You can appeal if you apply for financial assistance and get partial approval or a denial. Here’s how:

            • Fill out our financial assistance appeal request form in your language.
            • Email the completed form to sfr@ohsu.edu.
            • Call us at 503-494-8551 if you need help filling out the form.

            English: Financial Assistance Appeal Request Form
            Spanish: Formulario de solicitud de ayuda económica 
            Arabic: نموذج طلب الطعن على قرار بشأن المساعدة المالیة 
            Chinese (simplified): 经济援助上诉申请表
            Korean: 재정 지원 이의 신청 양식 
            Russian: Форма запроса на апелляцию относительно получения финансовой помощи
            Vietnamese: Mẫu đơn yêu cầu kháng cáo về hỗ trợ tài chính

            Financial assistance policy

            English: Financial assistance policy – plain language summary
            Spanish: Política de ayuda económica de OHSU Health – resumen en lenguaje llano
            Arabic: OHSU Health ﻲﻓﺔﯾﻟﺎﻣﻟا ةدﻋﺎﺳﻣﻟاﺔﺳﺎﯾﺳ صﺧﻠﻣ 
            Chinese (simplified): OHSU Health 经济援助政策– 通俗易懂的语言总结
            Korean: OHSU Health 재정 지원 정책 – 쉬운 말요약서 
            Russian: ПОЛИТИКА ФИНАНСОВОЙ ПОМОЩИ OHSU Health – КРАТКОЕ УПРОЩЕННОЕ ИЗЛОЖЕНИЕ
            Vietnamese: Chính sách hỗ trợ tài chính của OHSU Health – bản tóm tắt bằng ngôn ngữ Đơn giản

            English: Financial assistance policy 
            Spanish:             Política de asistencia financiera 
            Arabic:             سياسة المساعدة المالية
            Chinese (simplified): 经济援助政策 
            Korean: 재정 지원 
            Russian:             Политика финансовой помощи
            Vietnamese: Chính sách hỗ trợ tài chín

            For patients

            To get help filling out a financial assistance application: 503-494-8551, 8 a.m. to 4:30 p.m. weekdays

            To ask about payment plans:

            To write to us:
            OHSU Patient Financial Services
            Mail Code: RPB07
            3181 S.W. Sam Jackson Park Road
            Portland, OR 97239

            Locations

            OHSU Patient Financial Services
            OHSU Hospital, ninth floor
            3181 S.W. Sam Jackson Park Road
            Portland, OR 97239

            Hillsboro Medical Center—Patient Financial Services
            Hillsboro Medical Center
            335 S.E. Eighth Ave.
            Hillsboro, OR 97123

            Adventist Health Portland
            10123 S.E. Market St.
            Portland, OR 97216

            Free parking for patients and visitors