For Pediatric Patients and Families
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At OHSU Doernbecher, we do more than treat your child’s medical condition. We also support the well-being and comfort of your child and family. Our services include:
- Pediatric social workers who can offer support and help you access community resources.
- A Hospital School Program to help your child keep up with education.
- Places to get something to eat or drink, including a full-service Starbucks.
Find more support services and resources, plus more information about our amenities.
Kids can be kids
We place a high priority on treating your whole child. With that in mind, we offer:
- Child Life Program specialists to help your child and family cope through play, education and other activities
- Indoor playrooms in both patient units, and outdoor playgrounds on the first and ninth floors
- Visits with our hospital facility dogs, Casey and Davis, and animal-assisted therapy teams
- Art projects and art therapy for all ages, and video games in playrooms and the emergency waiting room
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Concierge services
Friendly specialists staff our concierge desk in Doernbecher’s main lobby. They can help you navigate our campus, and they strive to answer any question. Hours are 5:30 a.m. to 4 p.m. weekdays.
At night and on weekends, visit the main OHSU concierge desk in the ninth-floor lobby of OHSU Hospital. Hours are 5:30 a.m. to 9 p.m. weekdays and 9 a.m. to 7 p.m. weekends. You can reach the main desk from Doernbecher by using the ninth-floor sky bridge.
Concierge specialists can provide:
- Directions around campus and to parking garages and nearby areas
- Information such as building names and Portland Aerial Tram hours
- Materials such as TriMet schedules, tram passes for patients and their loved ones, and maps for the city and nearby Marquam Trail
- Help looking up a family member’s appointments or other information
Other Doernbecher amenities
We also offer:
- Free Wi-Fi access throughout Doernbecher and OHSU
- Family lounges with a refrigerator and microwave where you can relax, eat and talk with other families
- Accommodations in patient rooms for one or two parents (siblings cannot spend the night)
- A meditation room on the 10th floor, plus chaplains to offer support
- Laundry facilities and vending machines on the ninth floor
- Rood Family Pavilion, an OHSU guesthouse for out-of-town patients
For families
Call 503-346-0640 to:
- Request an appointment
- Seek a second opinion
- Ask a question
Refer a patient
- Refer your patient to OHSU Doernbecher.
- Call 503-346-0644 to seek provider-to-provider advice.