Your experience at the Spine Center is important to us. One way that we plan your care and check on your progress is by asking you questions about your back or neck health. Your answers to these questions are called patient-reported outcomes. We use a web-based platform called PatientIQ to stay in touch with you, track your health and hear about your experience at the Spine Center.  

How does it work?

PatientIQ will contact you through email and/or text message to:

• Ask you questions about your health
• Ask you questions about how your visit went
• Send you educational videos or care instructions

While the emails or text messages come from PatientIQ, the questions being asked are from your healthcare team at OHSU. It is very important to answer the questions so we can provide you with the best care possible.

How long will it take to answer questions?

Just a few minutes. We know you are busy, so we will ask only the most important questions.

How often will I be contacted?

Because your health can change, it’s important to stay connected and make sure everything is going well. Your Spine Center health team will have PatientIQ reach out to you at key times during your recovery. You will only be contacted when it’s necessary.

Will my answers be kept private?

Your responses are kept completely secure and will only be seen by your doctor and health care team.