Financial Assistance
Help with medical bills
You can seek medical bill assistance for care at OHSU or our OHSU Health partners, Hillsboro Medical Center and Adventist Health Portland.
If you can, it’s best to apply for financial assistance before you get care.
You can also apply:
- Within 240 days (eight months) of getting the first bill for the care you want assistance for
- Within 12 months of paying for that care
Who qualifies for financial assistance
If you qualify, you’ll get free or discounted care for up to 12 months. You can apply again if you need more care. If you apply and are turned down, you can appeal.
We consider these factors in offering financial assistance: income, health insurance and type of care provided.
Income
You may qualify for financial assistance if your family’s annual income is up to four times the federal poverty level.
If your household income is:
- Up to three times the poverty level: You qualify for free care.
- Between three and four times the poverty level: You qualify for a 65% discount.
Health insurance
You may qualify for financial assistance if you don’t have insurance or have insurance that doesn’t fully cover your needs.
We don’t offer financial assistance if you:
- Have insurance and choose not to use it
- Have insurance that doesn’t cover our services because your insurer doesn’t have a contract with us or doesn’t authorize our services
Type of care
You may qualify for financial assistance if you get:
- Emergency care
- Medically necessary care, or care that you need to keep your health from getting worse. This can include evaluation, diagnosis or treatment.
Medically necessary care does not include:
- Elective cosmetic services
- Clinical trials
- Fertility services
- Routine vision exams
- Transplants and CAR T-cell therapy
- Take-home prescriptions or pharmacy supplies
- Medical equipment, including glasses and contact lenses
Medical assistance resources
You may apply for financial assistance after going through screening for any medical assistance resources you may be able to use.
Oregon
- Oregon Health Plan: Oregon’s Medicaid plan and Children’s Health Insurance Program. 800-699-9075.
- Senior Health Insurance Benefits Assistance: Help with Medicare from trained counselors. 800-772-4134.
- Temporary Assistance for Needy Families: Cash for families that meet income limits.
Washington
- Washington Health Plan Finder: Information about health insurance.
- Temporary Assistance for Needy Families: Cash for families that meet income limits.
- Statewide Health Insurance Benefits Advisors: Help with Medicare from trained counselors.
National
- Social Security: Retirement, family, disability and survivor benefits and Supplemental Security Income.
Atlas Health and medication assistance
OHSU works with Atlas Health to match people with medication copay programs.
You may get a call or text from Atlas Health if you receive medications during your clinic visit. If you qualify, Atlas may be able to find programs that help pay your out-of-pocket costs for these medications.
Before you apply for financial assistance, you’ll need to register with OHSU and get screened. Please call 503-494-8505 to do so.
Financial assistance instructions and application forms
English: How to apply for financial assistance
Spanish: ¿Cómo solicitar ayuda económica?
Arabic: كیفیة التقدم بطلب للحصول على المساعدة المالیة
Chinese (simplified): 如何申请经济援助
Korean: 재정 지원 신청 방법
Russian: Как подать заявление на получение финансовой помощи
Vietnamese: Cách làm đơn xin hỗ trợ tài chính
We may ask you for more information.
How to appeal
You can appeal if you apply for financial assistance and get partial approval or a denial. Here’s how:
- Fill out our financial assistance appeal request form in your language.
- Email the completed form to sfr@ohsu.edu.
- Call us at 503-494-8551 if you need help filling out the form.
English: Financial Assistance Appeal Request Form
Spanish: Formulario de solicitud de ayuda económica
Arabic: نموذج طلب الطعن على قرار بشأن المساعدة المالیة
Chinese (simplified): 经济援助上诉申请表
Korean: 재정 지원 이의 신청 양식
Russian: Форма запроса на апелляцию относительно получения финансовой помощи
Vietnamese: Mẫu đơn yêu cầu kháng cáo về hỗ trợ tài chính
Financial assistance policy
English: Financial assistance policy – plain language summary
Spanish: Política de ayuda económica de OHSU Health – resumen en lenguaje llano
Arabic: OHSU Health ﻲﻓﺔﯾﻟﺎﻣﻟا ةدﻋﺎﺳﻣﻟاﺔﺳﺎﯾﺳ صﺧﻠﻣ
Chinese (simplified): OHSU Health 经济援助政策– 通俗易懂的语言总结
Korean: OHSU Health 재정 지원 정책 – 쉬운 말요약서
Russian: ПОЛИТИКА ФИНАНСОВОЙ ПОМОЩИ OHSU Health – КРАТКОЕ УПРОЩЕННОЕ ИЗЛОЖЕНИЕ
Vietnamese: Chính sách hỗ trợ tài chính của OHSU Health – bản tóm tắt bằng ngôn ngữ Đơn giản
English: Financial assistance policy
Spanish: Política de asistencia financiera
Arabic: سياسة المساعدة المالية
Chinese (simplified): 经济援助政策
Korean: 재정 지원
Russian: Политика финансовой помощи
Vietnamese: Chính sách hỗ trợ tài chín
For patients
To get help filling out a financial assistance application: 503-494-8551, 8 a.m. to 4:30 p.m. weekdays
To ask about payment plans:
- OHSU and Hillsboro Medical Center: 866-617-6855
- Adventist Health Portland: 503-261-6095
To write to us:
OHSU Patient Financial Services
Mail Code: RPB07
3181 S.W. Sam Jackson Park Road
Portland, OR 97239
Locations
OHSU Patient Financial Services
OHSU Hospital, ninth floor
3181 S.W. Sam Jackson Park Road
Portland, OR 97239
Hillsboro Medical Center—Patient Financial Services
Hillsboro Medical Center
335 S.E. Eighth Ave.
Hillsboro, OR 97123
Adventist Health Portland
10123 S.E. Market St.
Portland, OR 97216
Free parking for patients and visitors