ADA Compliance and Accessibility

OHSU welcomes people of all abilities. In accordance with the Americans with Disabilities Act (ADA), we provide people with disabilities equal access to our programs, services and activities. 

How does OHSU comply with the ADA?

OHSU complies with the ADA civil rights law by creating an inclusive culture and accessible experiences for people with disabilities. Through the ADA Compliance program, OHSU’s ADA Coordinator works with leaders to: 

  • Ensure OHSU complies with ADA federal and state regulations and policies. 
  • Remove barriers for patients, students and employees with disabilities. 
  • Evaluate and improve access in physical, digital and service environments. 

Physical Accessibility Committee

The Physical Accessibility Committee checks for physical barriers at OHSU locations. Committee members advise leaders and work to ensure buildings and other physical spaces comply with the ADA. Members include ADA experts, OHSU members with lived experience of disability and staff from facilities, design and construction, campus planning and real-estate, and campus access and commute services teams. Learn more:  

Digital Accessibility Committee 

The Digital Accessibility Committee addresses digital barriers for people with disabilities at OHSU. Committee members review technologies, including websites, mobile apps, social media, and other digital solutions, and recommend ways to improve access. Members include ADA experts, OHSU members with digital accessibility experience and OHSU staff who manage technology solutions at OHSU. Learn more: 

Self-evaluation and transition plan 

The ADA requires that public organizations like OHSU evaluate their programs and create a transition plan to remove barriers for people with disabilities. In 2024, we will begin to re-evaluate our plan and recommend updates, so we continue to provide the best possible access for everybody. 

Questions about the plan? Please contact the ADA Coordinator at keenon@ohsu.edu

Questions about ADA compliance?

Contact the ADA Coordinator: keenon@ohsu.edu

Report an ADA concern

ADA concerns (including complaints and grievances) can be submitted to OHSU through its Integrity Helpline, either by phone or through an online form.

OHSU patients who have ADA concerns related to their care or OHSU healthcare policies, procedures, and services may contact OHSU's Patient Relations team.

Although concerns can be reported at any time, it is recommended that a concern be submitted as soon as possible.

If you need accommodation for a disability, explore these accommodations resources