Kids can be kids

We place a high priority on treating your whole child. With that in mind, we offer:

• Child Life Program specialists to help your child and family cope through play, education and other activities
• Indoor playrooms in both patient units, and outdoor playgrounds on the first and ninth floors
• Visits with our hospital facility dogs, Casey and Davis, and animal-assisted therapy teams
• Art projects and art therapy for all ages, and video games in playrooms and the emergency waiting room

Concierge services

Friendly specialists staff our concierge desk in Doernbecher’s main lobby. They can help you navigate our campus, and they strive to answer any question. Hours are 5:30 a.m. to 4 p.m. weekdays. 

At night and on weekends, visit the main OHSU concierge desk in the ninth-floor lobby of OHSU Hospital. Hours are 5:30 a.m. to 9 p.m. weekdays and 9 a.m. to 7 p.m. weekends. You can reach the main desk from Doernbecher by using the ninth-floor sky bridge.

Concierge specialists can provide:

• Directions around campus and to parking garages and nearby areas
• Information such as building names and Portland Aerial Tram hours
• Materials such as TriMet schedules, tram passes for patients and their loved ones, and maps for the city and nearby Marquam Trail
• Help looking up a family member’s appointments or other information

Other Doernbecher amenities

We also offer:

• Free Wi-Fi access throughout Doernbecher and OHSU
• Family lounges with a refrigerator and microwave where you can relax, eat and talk with other families
• Accommodations in patient rooms for one or two parents (siblings cannot spend the night)
• A meditation room on the 10th floor, plus chaplains to offer support
• Laundry facilities and vending machines on the ninth floor
• Rood Family Pavilion, an OHSU guesthouse for out-of-town patients