DHM Mission Statement
Why? To serve, connect, and educate; in order to heal, comfort, and empower.
How? These are the core strategies that support the conditions for our mission:
We value teamwork and believe we find the best answers and solutions when we incorporate many perspectives.
We collaborate to innovate, always looking for the win-win.
We ask “How can I help?” as one of our first questions: think about being a part of a solution.
We sponsor each other and look for ways to promote each other.
We make this a safe place to grow through cultivating a culture of psychologic safety. We learn from mistakes with humility and continual improvement to help our patients, learners and each other,
We ask for help: Requesting help doesn’t mean you’re weak; it’s the bravest thing you can do.
We ask for and listen to feedback to make ourselves and our ideas better.
We walk the dogma: Question assumptions, challenge group think, improve the status quo.
We are curious: Seek knowledge, gain understanding of our patients & each other.
We value diversity, equity, and inclusion. We believe that our differences make us stronger, our teaching more expansive, and clinical care able to serve a broader group of patients.
We are committed to the sustained personal and collective work of anti-racism that includes identifying implicit biases, and recognizing and dismantling systemic racism in all aspects of our work including our policies, educational roles, and patient care.
We strive to build a workforce that is representative of the community we serve– one that is diverse in race, ethnicity, gender, sexual orientation, backgrounds, skills, and ideologies. We support this mission in our recruitment and hiring decisions, in education, and in our ongoing commitment to fostering an inclusive environment.
We strive to protect and improve the health and well-being of our patients by advocating for resources, services, and policies within our institution which support the welfare and care particularly for historically marginalized, disenfranchised, and vulnerable populations.
Joy in practice through room for compassion
We leave room for compassion in our systems and in ourselves through intentional systems design and self-care.
Clinician job satisfaction, personal happiness and wellness lead to better care of patients.
We cultivate community and celebrate family/life events outside of the hospital.
Competitive compensation, recognition for work well-done, and workplace systems that make sense for retention and recruiting.
We support and encourage flexible scheduling models and flexible FTE from year to year.
Outcomes Matter
Excellence in what we do: Patient care, Evidence based medicine, teaching, scholarship, service.
Outcomes matter to our patients, our learners and each other.
We always do our best.
Work hard and be kind.
Communicate clearly: You can have the best plan in the world but if you aren’t able to explain it, it won’t work. Effective listening is part of communication.
We listen to understand, not to reply.
We pause to consider the other perspective with genuine curiosity.
Be impeccable with your words: We use communication to build up and avoid gossip.