Financial Assistance

Help with medical bills

You can seek medical bill assistance for care at OHSU or our OHSU Health partners, Hillsboro Medical Center and Adventist Health Portland.

If you can, it’s best to apply for financial assistance before you get care.

You can also apply:

  • Within 240 days (eight months) of getting the first bill for the care you want assistance for
  • Within 12 months of paying for that care

Who qualifies for financial assistance

If you qualify, you’ll get free or discounted care for up to 12 months. You can apply again if you need more care. If you apply and are turned down, you can appeal.

We consider these factors in offering financial assistance: income, health insurance and type of care provided.

Income

You may qualify for financial assistance if your family’s annual income is up to four times the federal poverty level.

If your household income is:

  • Up to three times the poverty level: You qualify for free care.
  • Between three and four times the poverty level: You qualify for a 65% discount.

Health insurance

You may qualify for financial assistance if you don’t have insurance or have insurance that doesn’t fully cover your needs.

We don’t offer financial assistance if you:

  • Have insurance and choose not to use it
  • Have insurance that doesn’t cover our services because your insurer doesn’t have a contract with us or doesn’t authorize our services

Type of care

You may qualify for financial assistance if you get:

  • Emergency care
  • Medically necessary care, or care that you need to keep your health from getting worse. This can include evaluation, diagnosis or treatment.

Medically necessary care does not include:

Medical assistance resources

You may apply for financial assistance after going through screening for any medical assistance resources you may be able to use.

Oregon

Washington

National

Atlas Health and medication assistance

OHSU works with Atlas Health to match people with medication copay programs.

You may get a call or text from Atlas Health if you receive medications during your clinic visit. If you qualify, Atlas may be able to find programs that help pay your out-of-pocket costs for these medications.

Before you apply for financial assistance, you’ll need to register with OHSU and get screened. Please call 503-494-8505 to do so.

We may ask you for more information. 

How to appeal

You can appeal if you apply for financial assistance and get partial approval or a denial. Here’s how:

  • Fill out our financial assistance appeal request form in your language.
  • Email the completed form to sfr@ohsu.edu.
  • Call us at 503-494-8551 if you need help filling out the form.

English: Financial Assistance Appeal Request Form
Spanish: Formulario de solicitud de ayuda económica 
Arabic: نموذج طلب الطعن على قرار بشأن المساعدة المالیة 
Chinese (simplified): 经济援助上诉申请表
Korean: 재정 지원 이의 신청 양식 
Russian: Форма запроса на апелляцию относительно получения финансовой помощи
Vietnamese: Mẫu đơn yêu cầu kháng cáo về hỗ trợ tài chính

For patients

To get help filling out a financial assistance application: 503-494-8551, 8 a.m. to 4:30 p.m. weekdays

To ask about payment plans:

To write to us:
OHSU Patient Financial Services
Mail Code: RPB07
3181 S.W. Sam Jackson Park Road
Portland, OR 97239

Locations

OHSU Patient Financial Services
OHSU Hospital, ninth floor
3181 S.W. Sam Jackson Park Road
Portland, OR 97239

Hillsboro Medical Center—Patient Financial Services
Hillsboro Medical Center
335 S.E. Eighth Ave.
Hillsboro, OR 97123

Adventist Health Portland
10123 S.E. Market St.
Portland, OR 97216

Free parking for patients and visitors